Goldfinch offers returns on Fashion Items only for 7 days. To be eligible to return your items for a refund, your return must comply with the following:
Intention to return must be received within 3 business days of receiving your item via our contact form.
Item must be returned within 7 business days of days of placing your order.
Your items must be unworn and unused with the original tags still attached.
Cash refunds are not offered - please read on for more information
Conditions of your Return:
We do not offer returns on underwear, swimwear or sleepwear for hygiene reasons
Refunds are available for incorrect, damaged or faulty items. Upon assessment.
We are unable to provide refunds for incorrect choice or change of mind purchases, you will instead receive store credit in the form of a gift card that can be used both online and in-store.
We do not provide Store Credit or refunds on shipping fees unless the item is incorrect, damaged or faulty.
You will receive your store credit once your return has been processed and approved. Please allow up to 7 days for this to occur.
Unfortunately, we cannot refund duties, taxes or original shipping charges.
No refunds or returns, on colour variations on any items.
PO Box 463